After COVID-19: Accelerate your Company's recovery using RPA

It's not enough to simply survive times like this. Your business needs to recover faster than its competitors.

After COVID-19: Accelerate your Company's recovery using RPA

It's not enough to simply survive times like this. Your business needs to recover faster than its competitors.

The ability to both rapidly innovate and adapt is the primary factor that will ensure your business succeeds in recovering from the COVID-19 crisis. RPA (Robotic Process Technology) is the essential toolset that you need for rehabilitating your business back to where it was and growing beyond.

COVID-19 introduced a number of new threats to companies' risk teams:

  • Disruptions in supply chain - either companies failing to produce, or failing to deliver
  • Decline in productivity - employees off sick, isolated, home-working or quarantined
  • Fixed overheads - whether operating at 30% or 100% capacity, rent costs the same
  • Reduced efficiency - new precautions slow down the pace of work
  • Employee burnout - constant remote working blurs the lines between work and leisure time

RPA is capable of helping you solve all these issues and emerge stronger from the crisis.

Your employees' health and safety has always been your first priority. The work still needed to be done, so your company implemented the optimal work-from-home strategy. People's perspective towards automation has, as a result, shifted.

Without the traditional office culture or any sort of fixed schedule, employees started to feel disengaged and demotivated.

Regardless, time-consuming and tedious back-office and administrative processes were still completed. Employees soon recognised that these tasks were thankless, and lacked a visible value-added contribution from their end. It is for this reason that many employees lost the motivation to adhere to a strict schedule whilst working from home.

5 ways the Robots can bring your business back to good health

This article could have been written during any crisis but COVID-19 really has been different. With homeworking technologies surging in usage, working from home has never been easier or more widespread. Organisations quickly started to investigate RPA tools and software once they realised that remote working would be a resounding success, if the employees were complemented by "Digital Workers" and automated services.

While back-office jobs exist, such as the processing of paperwork, many employees are required to visit the office. The on-boarding of a digital workforce using an RPA platform means your business can start "employing" a digital workforce that processes the tedious, repetitive back-office tasks without needing a single seat in your office.

1. Delegate dull tasks

  • RPA software enables your business to craft bots to automate rule- or formula-based tasks like copying data from forms into excel workbooks.
  • For those mundane but critical tasks, RPA services can eliminate the dullness of work by helping employees feel more engaged and valued while working from home.

2. Compensate for cost cutting measures

  • Your business may have been forced to let a few people go in order to cut costs. Tragic as this would have been, you are also faced with the dilemma as to who will actually do their jobs. RPA enables you to build bots that can replicate precise human actions while performing rule-based tasks. You don’t have to worry about work going stale or being missed entirely.
  • Robotic Process Automation is a one-time investment of your time that helps you to compensate for the cost cuts. Once a process is automated, you don't have to teach a new employee your process.
  • On the contrary, a well-executed RPA implementation cuts costs rapidly and can provide full ROI in a time-span as short as six months. Your need to recruit people to fill forms, extract data, or process invoices simply vanishes. You can employ bots to do the same thing, faster and error-free using your existing processes.

Continue to part 2...